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About Prakash Kannan

  • Academic Level Master’s Degree
  • Age 28 - 32 Years
  • Gender Male
  • Industry Management
  • Nationality Indian

About me

Prakash Kannan
jeevalraj@gmail.com
Qualification: MCA (MATER OF COMPUTER APPLICATIONS)
Experience: 4 years
Contact No: +971 567971237
Ajman, UAE.

Education

Experience

  • 2021 - Present
    NATIONAL PAPER INDUSTRIES, Ajman, UAE.

    Data Entry Operator

     Prepares, compiles, and sorts documents for data entry.  Verifies and logs receipt of data.  Transcribes source data into the required electronic format.  Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.  Verifies integrity of data by comparing it to source documents.  Reviews data for errors, missing pages, or missing information and resolves any discrepancies.  Responds to requests to retrieve data from the database or electronic filing system.  Maintains a satisfactory level of quality and productivity as per department standards.  Completes additional assigned tasks as required.  Preparing the MIS report to submit daily basis to management for raw materials coming In / Out.  Coordinate with production and stores for any clarification related to data entering.  Adhere to other tasks assigned by supervisor related to data entry in the system.

  • 2018 - 2020
    Teleperformance Global Services Pvt Ltd, Chennai, India.

    Senior Customer Service Executive

     Researched and implemented changes to hours of coverage for the Fraud Hotline.  Proposed and implemented a revision of patient questionnaire letters.  The revisions resulted in the patient receiving only one letter which increased patient satisfaction, staff productivity, and decreased mailing and supply costs.  Successfully maintained an average of 20 active Fraud Investigation cases.  This resulted in the Initial review being completed within 5 business days and no more than 30 days lapse between activities in the case review process.

  • 2017 - 2018
    Micromax Mobile Service Centre, Chennai, India.

    Inventory Controller

     Administrative support for all data entry on daily basis with MS Excel.  Assisting store manager with stock maintenance and record-keeping.  Provided customer service in the shop.  Created customer contact letters and maintained sales account information with MS word and MS Excel.

  • 2016 - 2017
    RR Donnelley India Outsource Pvt Ltd, Chennai, India.

    Document Specialist

     Accurate completion of job instruction provided by end-user.  Taking responsibilities in terms of consistency, accuracy, and quality testing.  Client-supplied PDF files will be imported and alterations will be carried out based on the client’s requirements in FINANCIAL INSTRUCTION.  Working on PREPRESS (ACROBAT PDF, JOB PRO, CITRIX RECEIVER) for editing and publishing the document.

  • 2012 - 2014
    Karbon Mobile Service Centre, Chennai, India.

    Technician Assistant

     Proficient in cell phone software programs.  Knowledge in operating different types of cell phones.  Skills in providing high-quality customer service.  Ability to troubleshoot problems and issues with cell phones.

Languages

English
Proficient
Tamil
Proficient
Telugu
Proficient
Malayalam
Intermediate
Hindi
Intermediate

Skills

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