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About Mudassir Tahir

  • Academic Level Master’s Degree
  • Age 23 - 27 Years
  • Gender Male
  • Industry Information Technology
  • Nationality Pakistani

About me

 Working as IT Specialist main duties are carrying out Install, configures, and supports an organization’s local
area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.
Maintain network hardware and software.
 Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
 Good understanding of computer systems, mobile devices, and other tech products.
 Familiarity with remote desktop applications and help desk software.
 Research and identify solutions to software and hardware issues.
 Diagnose and troubleshoot technical issues, including account setup and network configuration.
 Ask customers targeted questions to quickly understand the root of the problem.
 Track computer system issues through to resolution, within agreed time limits.
 Talk clients through a series of actions, via phone, email, or chat, until they’ve solved a technical issue.
 Manage all system back-up and restore.
 Upgrading data network equipment to the latest stable firmware releases.
 Support for employees requiring help with technical issues.
 Handling security updates, providing technical support.

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